How To Ride

Follow these eight simple steps to ride the Southern Iowa Trolley:

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Click Here for printable “How to Ride” poster.

Click Here for large print “How to Ride” poster.

Click Here for spanish version.

 *Note: The driver is available to assist the passenger door-to-door upon request.

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Customer Policy for Scheduling a ride or Riding on Southern Iowa Trolley

  • Please be patient when calling in to schedule your ride. 
  • Please DO NOT use vulgar language when calling or leaving a voice mail. 
  • Please do not tamper with vehicle and/or transit equipment, as it may be needed to help you someday.
  • All passengers must have seat belt, child car seat or wheelchair restraints in use while the vehicle is moving.
  • Pets must be in a proper carrier. Service animals are exempt as they are not considered pets.
  • Do not pet guide dogs or other service animals without the permissions of the owner.
  • Reasonable hygiene is expected so as to not cause an adverse effect on S.I.T.’s ability to provide an acceptable service for the public.
  • Please be courteous with the driver and other passengers. No loud, rude, or profane language will be permitted.
  • No use of tobacco, alcohol and/or possession of illegal drugs allowed on the bus.
  • Food and drinks must be in a closed spill-proof container. Refrain from eating on the bus, unless medically necessary.
  • Children must be accompanied or have a current Child Ridership Form signed and on file in S.I.T. Dispatch office.
  • Fighting, throwing things, pushing, shouting, spitting, vulgar language, lewd or inappropriate behavior, and vandalism are prohibited on the bus.
  • Your hands and any personal objects are to be kept to yourself.
  • For the safety of all riders, please wait until the driver has stopped driving to ask questions.
  • Aisles are to be kept clear of any obstacles (strollers, packages, etc. must be kept under the seats).
  • Please understand we must accommodate all riders, some bags may be limited.
  • Reasonable accommodations may be available upon request.
  • Southern Iowa Trolley reserves the right to refuse service for violation of this policy.
  • Failure to comply with the above expectations may result in appropriate legal and/or disciplinary actions, including suspension from using Southern Iowa Trolley services.

Pricing for the Southern Iowa Trolley

Cash, Checks and Credit Cards are accepted.  Credit cards may be used over the phone or in the office for an additional charge.

Effective August 1, 2019

In-town transportation ……………………………………………………………………………………………………………………………………………….

0 – 2 yrs of age  FREE  (MUST BE ACCOMPANIED BY AN ADULT)
3 yrs and above $2.00 PER RIDE (Preschool / Kindergarten – High School / College Students)
In Town Only 12 RIDE – Student Ticket $24.00
In Town Only ONE WAY Monthly Pass  1st Child $38.50
In Town Only TWO WAY Monthly Pass 1st Child $68.20
  • Town to Town transportation ……………………………………………………………………………………………………………………………………………….
Town to Town – Pre-K / Kindergarten – High School / College Students
Single ride $2.50
One Way Pass – 1st Child $50.00
Two Way Pass – 1st Child $100.00
For multiple children – please contact Dispatch
19-59 yrs of age    $3.50 per ride                   12 ride ticket $39.00                                                                   
  • (If College Student – please see student pricing above – must have valid College ID)
Senior (60+ years)*      $2.00per ride                           6 ride ticket $10.50                                                                                                        
12 ride ticket $18.00
  • *Suggested Contribution $2.00 Monday-Thursday
  • *Senior (persons age 60 and over) rides may be subsidized with funds from through Connections Area Agency on Aging, if required intake form must be filled out completely and the senior is not on any elderly waiver. Fares for senior riders are a suggested contribution.
  • “FIFTY CENT FRIDAY” – $.50 Senior Day is every Friday!
  • Fare may be paid at the time of the ride or, for some cost savings, with a multiple ride ticket available from the driver or the dispatch office.
  • Monthly student passes (Good from the 1st of month to last day of the month. Must be paid for by the 5th of the month.)
  • OUT OF TOWN RATES VARY – $14.50 PER HOUR + ROUND TRIP MILEAGE ($1.58 PER MILE)
  • Des Moines Shopping – Monthly Trips are currently unavailable! 
  • Pricing is subject to change
  • Southern Iowa Trolley also provides Non Emergency Medical Transportation for DHS through designated transportation groups
  • Hours of Operation
    Monday through Friday
    Buses operate 7:00 am through 4:00 pm
    Dispatch Office is open 6:00 am through 5:00 pm