Southern Iowa Trolley, through its employees, is dedicated to serving the general public’s mobility needs by providing affordable, safe, secure, timely and clean transportation for our customers.
Southern Iowa Trolley provides door to door service in seven Southwest Iowa counties. Adair, Adams, Clarke, Decatur, Ringgold, Taylor and Union. This form of public transportation is unusual yet very much appreciated by all who use the service. With just one call you can have a bus or van pick you up at your front door and drop you at the location of your choice. Our dispatchers are friendly and helpful. All of our drivers are trained professionals with the safety of our passengers in mind. They are always willing to escort you door to door. Each vehicle is ADA accessible. This service supplied by Southern Iowa Trolley has provided riders of all ages the ability to get around town on their own. We can set up an appointment for you in advance or the same day service is also available. For all your transportation needs please contact us for information or visit our web site. Tickets can be purchased from the driver or in dispatch office. Cash and checks are accepted.
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For more information on the Southern Iowa Trolley civil rights program and the procedures to file a complaint, contact the Transit Director at 866-782-6571; (Relay Iowa 711); email email@example.com; or visit our administrative office located at 215 E. Montgomery St., Creston, IA 50801.
If you have any questions or need help filing a civil rights, conscience or religious freedom, or health information privacy complaint, you may email OCR at OCRMail@hhs.gov or call the U.S. Department of Health and Human Services, Office for Civil Rights toll-free at: 1-800-368-1019, TDD: 1-800-537-7697. You may visit https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf for the complaint portal system.
The U.S. Department of Health and Human Services also provide alternative formats (such as Braille and large print), auxiliary aids and services (such as a relay service), and language assistance.